Get the most out of Arbor

We’re passionate about educating our customers on how to get the most value out of Arbor, and use your MIS as a strategic tool.
Our Customer Education Programme is made up of three levels - Foundation, Intermediate, and Pro. Whether you’re a brand new user of Arbor or a seasoned expert, we’ve got training options to cater to every role.
Explore each level of our programme below, and when you're ready to buy, simply click "book now" to speak to one of our team.
The right training at each stage of your journey
Explore the full catalogue below
Foundations
Perfect for new users and beginners

Primary School New User
For: All primary school staff
£500, up to 5 users
A bundle of the 17 essential Arbor Foundations sessions primary schools need to get up to speed on Arbor. Such as taking attendance, managing student and staff profiles, and sending communications. Sessions are delivered in a mixture of group webinars and elearning content. Includes one hour of Q&A time with an expert trainer.
Secondary School New User
For: All secondary school staff
£600, up to 5 users
A bundle of the 23 essential Arbor Foundations sessions secondary schools need to get up to speed on Arbor. Such as taking attendance, managing cover, and setting up exams. Sessions are delivered in a mixture of group webinars and elearning content. Includes one hour of Q&A time with an expert trainer.
Arbor Foundations: Meals and Payments bundle
Meals Setup and Management
For: School Business and/or Office Managers
£100, 1-2 hrs
Set up your meal offering in Arbor including meal provisions, meal prices. Plus, how to add sittings and set student meal patterns. Available to purchase as an individual session.
Payments Setup
For: School Business and/or Office Managers
£100, 1-2 hrs
Set up and start taking payments in Arbor for meals, clubs and trips. Add bank accounts and see parent and guardian balances. Available to purchase as an individual session.
Payments Plus
For: School Business and/or Office Managers
£100, 1-2 hrs
Set up your school shop and create rotating meal menus for parents to select their child's meal choices. Plus, set up Apple Pay and Google Pay. Available to purchase as an individual session.
Purchase as a bundle for £250
Arbor Foundations for MATs
For: All central team staff
£350, 3 hrs
This session is designed specifically for trust central teams. Get to grips with the basics of MAT MIS, and start using it to collaborate across your trust and support your entire central team.
"Ashleigh was really engaging and went at a really good pace, this has given me a lot of confidence in the training and how to use the system at such an early stage"
- Administrative Officer, Secondary School
Intermediate
Start using Arbor more strategically to drive school improvement

Parental Engagement
For: School Business and/or Office Managers
£250, 2 hrs, online
How to set up and use the Parent Portal and Parent App to maximise parental engagement.
Operational Reporting for Schools
For: School Headteachers and SLT
£350, 3 hrs
Deep dive into Arbor's analysis dashboards and built-in reporting on key KPIs for Headteachers and SLT.
Assessment Consultation
For: Assessment Leads and/or Data Managers
£350, up to 3 hrs
A consultation with an Assessment expert to dig into your needs and how to use Arbor Assessments in your school or trust. Once completed, you'll be recommended how many hours of set-up training to purchase.
Behaviour Consultation and Reporting
For: Behaviour Leads
£350, 3 hrs
Consultation and setup of Arbor’s Behaviour module, tailored to your school or trust’s specific policies.
Live Feeds for Schools
For: School Data Managers and/or SLT
£350, 3 hrs
Gain an understanding of what Live Feeds are and why you should use them. Learn how to create Live Feeds and build your own dashboards using your school data.
Arbor’s BI Connector and Power BI for Schools
For: School Data Managers and/or SLT
£350, 3 hrs
Gain a deeper understanding of what the BI Connector is and the datasets available to you. Get an introduction to Power BI coding and learn how to create dashboards in Power BI using your MIS data.
Live Feeds for MATs
For: Trust Data Managers and/or Central Teams
£650, 6 hrs split into two sessions
Gain an understanding of what Live Feeds are and why you should use them. Learn how to create Live Feeds and build your own dashboards using your school and trust data.
Arbor’s BI Connector and Power BI for MATs
For: Trust Data Managers and/or Central Teams
£650, 6 hrs split into two sessions
Gain a deeper understanding of what the BI Connector is and the datasets available to you. Get an introduction to Power BI coding and learn how to create dashboards in Power BI using your MIS data.
MAT Operations bundle
Operational Reporting for MATs
For: Central and Senior Leadership Teams
£350, 3 hrs
An in-depth session on the reporting tools and analytics in MAT MIS, including bespoke reporting. Available to purchase as an individual session.
People and HR for MATs
For: Central HR Teams
£350, 3 hrs
A dedicated session on the HR and people tools and functionality in MAT MIS, designed for your trust's HR team. Available to purchase as an individual session.
Bespoke agenda
We offer bespoke training sessions tailored to your school or trust's needs. Work with our Customer Team to build a tailored training programme on the School or MAT MIS areas of your choice. Bespoke training is available to online (£150 per hour), or in-person (£950 per day).
"James delivered a brilliant session and pitched it just right, with both experienced and new assessment managers on the call. It was refreshing to see how much easier it is to set up assessment in Arbor"
- Assessment Lead at a Multi-Academy Trust
Pro
Advanced, CPD-certified training for experienced users looking to become Arbor experts in their role

CPD certified: Arbor SENCO Core Accreditation
For: SENCOs
£450 for up to 3 staff, 2 x 2.5 hr sessions
Designed and delivered by SEN specialists, this course shows you the best way to manage your data and take action to support your SEN students.
CPD certified: Arbor Assessment Advanced Accreditation
For: Assessment Leads and/or Data Managers
£350 per user, 3 x 2 hr sessions
Empower your Assessment Leads and Data Managers to become in-house experts in Arbor Assessments. Plus, share best practice with other schools.
CPD certified: Arbor Exams Advanced Accreditation
For: Exam Officers
£350 per user, 3 x 2 hr sessions
Delivered by experienced Data and Exams Officers. Learn how to get the most out of Arbor Exams to best support your school and students.
"I am usually very critical of training courses. This one was delivered professionally, at an excellent pace and everything was explained at the right level"
- SENCO at a Primary School